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VoyageTransferAYT · Antalya

Questions

Questions about your Antalya airport transfer

Short answers to what passengers ask most. If yours is not here, send it on WhatsApp.

The service

  1. What does the price of an Antalya airport transfer include?

    The fixed price covers the whole vehicle with its driver, plus fuel, motorway tolls and airport parking. If your flight lands late, the waiting time is included as well: we track the flight number on your booking. Child seats can be requested for an extra charge. You receive the final price in writing before you travel.

  2. Is it a private transfer, or will I share the car with other passengers?

    Every booking with us is a private transfer. Only you and the people travelling with you are in the vehicle, and the driver goes straight to your hotel without stopping at other hotels on the way.

  3. What is the difference between the Vito and the Vito VIP?

    Both are Mercedes-Benz Vito vans for up to 6 passengers and 6 suitcases. The VIP version adds leather seats, Wi-Fi and USB sockets, which you notice most on longer drives to Kemer, Side or Alanya. The route, the meeting point and the private service are the same in both.

  4. Can you take a large group from Antalya airport?

    Yes. Small parties travel in an economy sedan (Skoda Superb or Ford Focus) for up to 3 people or a Mercedes-Benz Vito for up to 6. For groups we have a Mercedes-Benz Sprinter for 13, a Sprinter 516 for 16, an Isuzu Novo Ultra midibus for 25 and a Mercedes-Benz Tourismo coach for 45. Let us know the head count and the number of suitcases, and we will pick a vehicle that fits.

  5. Can I book a private transfer between two hotels instead of from the airport?

    Yes. Trips from one hotel to another, or to other places along the coast, can be booked as private transfers too. Send us both addresses and the date, and we will agree the price for the vehicle with you before the trip.

Booking

  1. How do I book an Antalya airport transfer with Voyage Transfer?

    Choose your hotel or resort on the site, pick a vehicle and enter your flight number, arrival time and passenger details. The same details can also go to [email protected], or to +90 539 826 30 65 on WhatsApp. We reply with a written confirmation showing the price and how you pay.

  2. When do I get my booking confirmation?

    Once we have checked your request, we send a written confirmation with the price, the vehicle, the meeting point and the payment method. Keep it on your phone for the day you arrive. If you have not received it, call us or write on WhatsApp at +90 539 826 30 65.

  3. My flight time has changed. How do I change or cancel my transfer?

    Let us know the new flight time, date or hotel as soon as you can, by WhatsApp, phone or email. We update the booking and send you a new confirmation. The cancellation conditions are set out in your written booking confirmation.

  4. Can I book a private transfer on the day I arrive?

    You can message us on WhatsApp even on the day of travel. The office answers 24/7 and tells you whether a vehicle is free at your time. If one is, you receive a written confirmation as with any other booking.

  5. Can the return trip from my hotel to Antalya airport be booked together with the arrival?

    Yes. You can add the return trip when you book your arrival, or arrange it later during your holiday by WhatsApp or email. Give us your departure flight number and time, and the driver will collect you from the hotel lobby.

  6. What time will the driver pick me up at the hotel for my flight home?

    It depends on your departure time and how far your hotel is from the airport, with enough time left for check-in. Send us your flight details and we will suggest a pick-up time, which then appears in your confirmation. The driver meets you in the hotel lobby.

Price and payment

  1. How do I pay for my transfer?

    Your written confirmation shows how you pay, for example to the driver in person or in another way agreed with us. Tell us at booking if you would rather pay a particular way. You pay the fixed price shown in the confirmation.

  2. Is the private transfer price per person or per vehicle?

    The price is for the whole vehicle, not per person, so four people in a Vito pay the same as two. Prices on the site are starting prices in euros for a one-way trip. The fixed price for your booking is confirmed in writing before you travel.

At the airport

  1. Where do I meet my driver at Antalya airport?

    Clear passport control, pick up your luggage and head into the arrivals hall, where the “Welcome desk No:36 Hana Travel” is waiting for you. The staff at the desk call your driver and walk you to the car, so you do not need to search the car park yourself.

  2. What happens to my Antalya airport transfer if the flight is delayed?

    We follow the flight number you gave us, so the driver works to the actual landing time. Waiting for a delayed flight is included in the price. If your flight is cancelled or moved to another day, send us the new flight number and we will update the booking.

  3. My plane arrives in the middle of the night. Will a driver be there?

    Yes, transfers run at any hour, including late at night and early in the morning. Our office is reachable 24/7 by phone and WhatsApp, and the vehicles leave from our garage in Aksu, close to the airport. The meeting point in the arrivals hall is the same at night.

  4. I cannot find the welcome desk or my driver. What should I do?

    First check that you have left baggage claim and are in the arrivals hall, where the “Welcome desk No:36 Hana Travel” is. If you still cannot see it, ring +90 539 826 30 65 or message that number on WhatsApp, where someone answers 24/7. Stay where you are and we will guide you to the desk.

Luggage and children

  1. Do you provide child seats or baby seats?

    Yes, child seats are available on request at an extra charge. Tell us the age of each child when you book so the right seats are fitted before the driver sets off. The charge is shown in your written confirmation.

  2. How much luggage can I take on an Antalya airport transfer?

    As a rule of thumb, count one suitcase per seat: the economy sedan takes 3 suitcases, the Vito and Vito VIP 6 each. If you have extra bags or bulky items such as prams, bikes or a wheelchair, mention them when you book and we will choose a larger vehicle.

  3. Can I bring golf bags on a private transfer to Belek?

    Yes. Golf bags take up more room than suitcases, so tell us how many you are bringing when you book. We then choose a vehicle with space for everyone and all the bags. Belek is about 35 km from the airport, around 35 minutes by road.

Destinations

  1. Is Voyage Transfer a licensed transfer company?

    Voyage Transfer is run by an Antalya company, Hana Grup Turizm İşletmeciliği Nak. ve Tic. Ltd Şti., which trades as Hana Travel. It holds TÜRSAB A-group licence A-4899, and its D2 permit for carrying passengers is numbered 07.1390. It is registered with the Antalya Chamber of Commerce under ATSO 53151 and is an ENAT member (no. 4182).

  2. Do you offer private transfers from Antalya airport to Kaş, Fethiye or Pamukkale?

    Yes. Kaş is about 190 km away (around 2 h 45), Fethiye about 300 km (around 4 hours) and Pamukkale about 330 km (around 4 h 10). These are private transfers with a fixed price for the vehicle, agreed in writing before the trip. For drives this long, you may prefer the Vito VIP with leather seats and Wi-Fi.

  3. Which resorts and hotels do you cover from Antalya airport?

    We cover 58 destinations, from Antalya city to Fethiye, Kaş and Pamukkale, and about 1,900 hotels have their own page on this site. Driving times from the airport: Kundu about 15 minutes, Lara 20, Belek 35, Kemer 55, Side 60 and Alanya about 110. If your hotel is not listed, send us the address and we will give you the price for the vehicle.