My transfer details have changed. How can I reschedule my transfer?

Frequently Asked Questions

My transfer details have changed. How can I reschedule my transfer?

Any changes to your transfer details need to be requested through the “My Booking” panel on our website at least 24 hours prior to the date of travel. If you need to make changes less than 24 hours prior to the date and time of travel, you should contact our Customer Service team via email, whatsapp or phone call.

Other Questions

If I want to cancel my booking, what's your cancellation policy? How can I make changes to my booking? My group size has changed. Can I book another vehicle? What happens if I entered the wrong transfer details while booking online? How do I upgrade my transfer? Can I receive my booking confirmation by SMS?

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